
James Pratt
UX & CX Research – Co-Founder
James Pratt is the Co-founder of Fyve Labs. He leads the design experience division as chief UX/CX officer, making him the creator of data-driven user-centered design for internal and external products. With over 15 years of experience in AI and e-commerce, James has made significant contributions to the field of human factors and user experience. He has developed numerous innovative systems for long-term partners, and has been recognized as a leading expert in his field. His current focus is on creating user interfaces, usability, privacy systems, and resilient tools, pushing the boundaries of technology and user-centric design. His work is focused on generative AI and traditional AI systems and their impact on modern society and organizational design.



